Scope of the policy:
The provisions of this policy apply to visitors of the electronic site and the customer relationship management system of GrayDesign Creative Agency Saudi Arabia.
We collect different types of personal data for users of the electronic site and the customer relationship management system, mainly as follows:
- Data provided when filling out communication forms or requesting services and packages.
- Data on your activity on the website, such as the pages you visit and the links you click on.
- Cookie data, such as data collected through web site logs or technologies or cookies or similar technologies.
- Your Internet Protocol address (IP) and details of the version of the web browser you used.
Methods of data collection:
- Data is collected which the owner of the personal data provides to the agency through forms and communication channels.
- Your personal data is collected indirectly through cookies collected when visiting the site.
Purpose of data collection and use:
- To communicate with visitors and customers regarding orders, transactions, provision of services, packages, assistance, and technical support.
- We use the data to obtain performance metrics that show how our site and customer relationship management system are used. For example, we analyze data related to your visits to our website to take actions such as improving and developing the user experience and ensuring that the website meets user needs.
- Monitor the use of the website to identify threats and security attacks that could harm the website.
We do not sell, share, or exchange your personal data collected through the agency's site or customer relationship management system with other parties.
Communicating with the agency: