Privacy Policy

At GrayDesign Creative Agency Saudi Arabia, we appreciate your interest and concern about the privacy of your data. We aim to provide a safe and reliable environment for all our visitors and customers interacting with our website and our customer relationship management system. Please read the following privacy policy to understand how we collect and use the personal data collected through your visit to the website or the customer relationship management system or provided to us through request forms and communication channels and how we deal with this personal data. Once the user enters the electronic site of GrayDesign Creative Agency Saudi Arabia or the agency's customer relationship management system, this means his full acceptance of what is mentioned in this policy.

Scope of the policy:

The provisions of this policy apply to visitors of the electronic site and the customer relationship management system of GrayDesign Creative Agency Saudi Arabia.

Data collection:

We collect different types of personal data for users of the electronic site and the customer relationship management system, mainly as follows:

Data provided when filling out communication forms or requesting services and packages.
Data on your activity on the website, such as the pages you visit and the links you click on.
Cookie data, such as data collected through web site logs or technologies or cookies or similar technologies.
Your Internet Protocol address (IP) and details of the version of the web browser you used.

By providing us with your personal data and information through the agency's official communication channels, you fully agree to our storage, processing, and use of that data. We always reserve the right to disclose any information to competent authorities when necessary to comply with any law or regulation or government request.

Methods of data collection:

Data is collected which the owner of the personal data provides to the agency through forms and communication channels.
Your personal data is collected indirectly through cookies collected when visiting the site.

Purpose of data collection and use:

To communicate with visitors and customers regarding orders, transactions, provision of services, packages, assistance, and technical support.
We use the data to obtain performance metrics that show how our site and customer relationship management system are used. For example, we analyze data related to your visits to our website to take actions such as improving and developing the user experience and ensuring that the website meets user needs.
Monitor the use of the website to identify threats and security attacks that could harm the website.

Data sharing:

We do not sell, share, or exchange your personal data collected through the agency's site or customer relationship management system with other parties.

Privacy Policy Updates:

GrayDesign Creative Agency Saudi Arabia reserves the right to make any modification to the privacy policy from time to time without the need to provide notice thereof. These modifications are valid as soon as they are published on the agency's website. The continued use of the site after these modifications means its acceptance of these changes. The user should periodically review the privacy policy to ensure knowledge of the update that occurred.

Communicating with the agency:

If you have any comments, inquiries, or complaints related to the privacy policy of the Gray Design Agency for Advertising and Promotion, users can communicate with the agency via the following email: site@gda.sa